Shipping & Genral Return Information
- Domestic Shipping is a calculated per item based on the current USPS shipping fee structure.
- We offer free shipping in the Domestic USA for full retail, non-sale purchases totaling over $200 automatically.
- Currently, we are not offering International Shipping.
Orders are processed Monday-Friday. They are shipped within 1-3 business days of purchase. Orders are not delivered on weekends or holidays. Tracking information will be provided by email via the address used upon purchase.
We are not responsible for lost, stolen or delayed packages due to error by the US Postal Service, UPS, FedEX or any other shipper is used for delivery.
We do not insure packages or signature confirmation upon delivery for deliveries.
Local Pick-Up Option:
If you are within driving distance from either store location, you are eligible for FREE in-store pick up by selecting the LOCAL PICK UP option at check out.
We will pull your order and have it waiting for you within 48 hours of your purchase.
After you make your order, we will reach out by e-mail to verify which location you would like your item held at. If we do not hear back in 24 hours, all in-store pick up items will default to Homebase610 located at 29 West 4th St. Bethlehem.
If LOCAL PICK UP is selected, THESE ITEMS WILL NOT SHIP.
Buyers who accidentally select this option but still want their order(s) shipped will need to pay the shipping fee in order to receive their items. We will reach out by e-mail to collect payment from the buyer.
We will only refund a buyer if they contact us directly.
- We will accept a return for your NEW item(s) within 14 days from the day your order was shipped to you, shipped back at the buyer's expense.
- We do not refund any shipping charges.
- For items received after 14 days from purchase, we reserve the right to deny the return.
- Returns must be received in new, unworn and unwashed condition with original tags attached.
- No used, opened, assembled hardgoods will be accepted for returns.
- No returns are accepted for any discounted sale or clearance items.
- Once we have receive your returned item(s) they will be processed to ensure they are in new & unused condition. If they meet the needed criteria, your refund will be processed within 5 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post the transaction to your account (typically 3-5 business days).
- Items that are returned in a worn, washed, assembled condition will not be eligible for a refund & will only be shipped back to the buyer if they pay for return shipping or supply a shipping label.